Shipping costs:

We deliver free of charge within United Kingdom.

Satisfaction guarantee:

Each piece of jewelry from our manufactory is unique and is made using high quality, certified gemstones and precious metals. If you are not satisfied with the result - just send it back. You will get your money refunded in full.

Production time:

The genuine jewelry from 21DIAMONDS is exclusively handmade in selected German manufactories. Depending on the type of jewelry and the production effort, the production time is one to four weeks. Please refer to the respective product page for the exact delivery time. If you need your piece of jewellery faster - just contact us in advance! We try to handle rush orders separately. If you have any queries, please do not hesitate to contact our Customer Service at [email protected]

Shipping method:

We ship insured goods via DHL, UPS  and DG. As soon as your jewellery has been dispatched, you will receive a tracking code by e-mail, which you can use to track the status of your shipment at any time.

You can reach us by phone at +49 89 9213959:

Monday to Friday: 10 am - 5 pm

or via e-mail:  [email protected]